DELIVERIES AND RETURNS
Delivery
1. SHIPPING COSTS
France : €7 / free from €100 purchase
Europe : €15 / free from €200 purchase
Canada : €25 / free from €200 purchase
USA : €25 / free from €200 purchase
Rest of the World: €30 / free from €200 purchase
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2. CARRIERS
Deliveries in France and Europe are ensured by Colissimo and Chronopost. Other destinations are provided by UPS, Canada Post or Nationex.
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3. DEADLINES
For deliveries in France, allow a delay of 2 to 4 working days.
For deliveries in Europe, allow a delay of 4 to 12 working days.
Unless there are exceptional circumstances, we will deliver your package within 15 working days following the date of your order.
For any other destination, allow a delay of 2 to 3 weeks.
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4. OUR DELIVERY ENVELOPES
To ship your orders, we use Kraft Mailers eco-friendly envelopes, they are made from 100% recycled materials.
Back
1. CONDITIONS
You have 15 days from the date of receipt to return an item and be eligible for a replacement.
Items that have been washed or altered cannot be returned.
Items whose tags have been cut or removed cannot be returned.
We will contact you by email when we receive the returned product.
Generally, we will replace the product and send it back at our expense as soon as possible.
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2. FEES
We are not responsible for any loss or damage that occurs during shipping. (Be sure to pack the clothes well before returning them to us).
Shipping and handling charges are non-refundable.
Packages incurring customs fees will be refused.
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3. CONTACT
To return an item, please contact us with your order number at the following address: